Refund/Cancellation Policy

Given the nature of our products, which are entirely knowledge- and information-based, they will not be accepted back, and no refunds will be issued once sold to any client (individual or institutional). Although no returns or refunds are permitted, ChemView Consulting agrees to consider the case only in exceptional circumstances. Following an investigation, ChemView Consulting management has the authority to decide whether to issue a refund or return.

Refunds will be issued to the original method of payment and will take 10 to 45 days to complete, depending on the credit card’s issuing bank.